Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will appear. It offers comprehensive information about all the operations that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a huge variety of instructional video clips illustrating how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which contains questions asked by actual people and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of tech support engineers available 24x7 and ready to help you with any query. Each support ticket you send will be replied to within 1 hour (the average support ticket response time being only twenty minutes), so you won't have to wait a long time to receive an answer to your question.